SPHERBS.COM IS PROVIDING THIS SITE AND ITS CONTENTS ON AN “AS IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS. SPHERBS.COM DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, SPHERBS.COM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT.The statements made about products and/or nutritional supplements have not been evaluated by the Food and Drug Administration (U.S.). They are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own physician or health care practitioner regarding the suggestions and recommendations made at spherbs.com. Sheng-Pu Health&Wellness makes no endorsement or guarantee regarding the safety or efficacy of dietary supplements and shall be held harmless for any losses or damages that may result from their usage or application including, but not limited to, economic loss, injury, illness, or death. Any dietary supplement(s) you purchase from spherbs.com and apply/use, you do so at your own risk.

Subject to applicable law, we: (a) reserve the right to change the goods and services advertised or offered for sale through this Site, the prices or specifications of such goods and services, and any promotional offers and any other Site Materials at any time and from time to time without any notice or liability to you or any other person; (b) cannot guarantee that goods or services advertised or offered for sale on this Site will be available when ordered or thereafter; (c) reserve the right to limit quantities sold or made available for sale; (d) do not warrant that the Site Materials (including without limitation product descriptions or photographs) are accurate, complete, reliable, current or error-free; and (e) reserve the right to cancel, to terminate or not to process orders (including accepted orders) where the price or other material information on this site is inaccurate or when we recognize abuse of our policies. If we do not process an order for such reason, we will advise you that the order has been cancelled and will either not charge you or will apply credit to the payment type used in the order. Some jurisdictions may not allow the exclusions and disclaimers of certain implied warranties, so some of the provisions of this section may not apply to you.

Except as specifically stated on this site, neither spherbs.com nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
The statements on this site have not been evaluated by the Food and Drug Administration. Our products and/or nutritional supplements are not intended to diagnose, treat, cure, or prevent any disease.

ELECTRONIC COMMUNICATIONS

When you visit our online store or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You can make purchases with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS & OTHER CONTENT

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning or commercial solicitation.

REFUNDS AND RETURNS

We will only refund or credit you if the product is dead on arrival (DOA) or unopened and in brand new condition. We suggest you to make your decision carefully as we will not refund you if you have simply “changed your mind”. You have 7 business days from the date of receiving to return your DOA item for a refund or credit to be approved. Only Sheng-Pu series products have a 30-day satisfaction guarantee, please visit our guarantee page to learn more.

PROOF OF IDENTITY

We may ask for further identification. Because of the anonymity nature of the Internet we may ask for further identification to verify your order. The following documents may be requested to process your order.

• A copy of both sides of your Credit Card
• A copy of your valid drivers license/Passport
• Your documents will not be used for any other purpose other than to verify your identity. Once verified, your documents can be returned or destroyed.
  

  COPYRIGHT COMPLAINTS

  We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, simply email us with your complaint.